Zoom Room^®

Pet Services • Year: 2024

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What Is Zoom Room?

Zoom Room is a franchise in the Pet Services category. It operates from an approved brick-and-mortar retail location (a "Dog Training Gym"), serving the general public with dogs (B2C) in urban and suburban areas. The core service bundle is obedience and agility training, solution-oriented pet retail products, and social events for dogs and their owners.

Zoom Room Franchise: Pros and Cons

The franchise shows a clean legal and regulatory record with zero disclosed lawsuits and zero franchisor enforcement actions (both in the bottom 5% for Pet Services), but it also has an unusually high six outlet terminations (top 5%), suggesting past operators exited earlier than expected.

Pros

Zero disclosed lawsuits and zero franchisor enforcement actions (both well below typical for Pet Services, bottom 5%). This signals a clean legal and regulatory record, which lowers the risk of surprise legal costs or enforcement distraction.

Zero franchisee non‑renewals (well below typical for Pet Services, bottom 5%). That suggests current operators are renewing agreements rather than walking away, which supports stability of the system.

The franchisor cannot materially change the training program (an unusual absence - most pet services reserve that right). That gives you more predictability and control over the training you’ll receive and rely on long-term.

Cons

Six outlet terminations is unusually high for Pet Services (top 5%). The elevated number of terminations suggests past operators have exited the system earlier than expected, which warrants closer investigation into the causes.

The $49,500 initial franchise fee is well above typical for Pet Services (top 10%). Expect a higher upfront cash requirement, which increases your capital needed before reaching break-even.

Lawsuits & Legal Risk

100

Excellent

Zoom Room reported no material legal proceedings,

Territory Protection

43/100

NORMAL

Zoom Room grants a protected, non-exclusive territory sized by population and market density with a single authorized site per franchise. Territory rights are contingent on meeting performance quotas; the franchisor retains the right to develop additional units in the surrounding market, sell via e-commerce/alternative channels, and acquire or convert businesses.

Training & Support

64/100

NORMAL

The brand provides a robust 96-hour training curriculum designed to prepare two individuals for launch through structured operational training. The program includes on-site launch support as an operational readiness tool; franchisees are responsible for travel and living expenses, on-site assistance is available for an additional fee, and the provided materials do not specify the number of pre- or post-launch on-site days.

Franchisee Stability

55/100

NORMAL

Zoom Room receives a Normal Stability Score. Three-year turnover of 6.90% sits above the typical franchise (around 6%), placing the system closer to the high end of what most franchises report; this comparison draws on 751 other systems, so the gap is meaningful against a broad set of peers. Out of 6 total exits across the three reported years, terminations dominated with 6, alongside no non-renewals, no franchisor buybacks, and no ceased operations.

The dominance of terminations indicates franchisor-initiated exits, which can mean operators struggled with the model or that the franchisor enforces standards aggressively; prospective buyers should ask how and why terminations occurred; request examples of remediation and recovery, and test whether common operational issues were identified and fixed. For prospective franchisees, retention is in line with industry peers.

How Much Does It Cost to Open a Zoom Room Franchise?

Opening a Zoom Room franchise requires a total initial investment of $318,500 to $497,050, according to the 2024 Franchise Disclosure Document. This range covers the franchise fee, real estate, equipment, training, and initial working capital needed to launch and operate through the early months.

Minimum Investment

$318,500

Franchise Fee

Real Estate

Equipment & Assets

Reserves

Training

Other

Maximum Investment

$497,050

Minimum Investment Breakdown

Franchise Fee$52,500

Real Estate$190,000

Equipment & Assets$42,900

Reserves$9,000

Training$1,500

Other$22,600

Maximum Investment Breakdown

Franchise Fee$52,500

Real Estate$291,500

Equipment & Assets$79,200

Reserves$30,000

Training$4,000

Other$39,850

Investment Analysis

This investment analysis is coming soon. Have ideas for other analyses you'd like us to add? Get in touch.

The initial investment amounts shown are estimates only. Actual costs may vary based on location size, business model, and multi-unit ownership arrangements. We recommend reviewing the full Franchise Disclosure Document for complete details.

How Much Do Zoom Room Franchise Owners Make?

Zoom Room franchise locations reported average gross sales of $341,013 and median gross sales of $317,803 in 2024, based on financial performance data disclosed in Item 19 of the Franchise Disclosure Document.

Average Gross Sales:

$341,013

Median Gross Sales:

$317,803

High Gross Sales:

$612,848

Low Gross Sales:

$123,250

Sample Size:

Percent Attaining Average:

37.5%

Audit Status:

Unaudited

Franchise vs Corporate Performance: Only franchised outlet data are reported in Item 19; average gross sales for the most recent franchised cohort (16 locations) were 341,013 with an average net profit of 12,125, while no company-owned financials are provided for comparison.

Performance Variability Analysis: There is substantial variability across franchised outlets in the selected cohort, with gross revenues ranging from 123,250 to 612,848 and only 37.5% of locations exceeding the cohort average, indicating differentiated outcomes by location or operator.

Data Scope and Limitations: The figures are based on self-reported results from specific cohorts (largest dollar-sample: 16 locations) and are explicitly stated as unaudited, so they may not represent the entire system or guarantee future performance.

Frequently Asked Questions

Is Zoom Room a good franchise to own?

Whether Zoom Room is a good franchise depends on your goals, experience, and local market. Key factors from the 2024 FDD: Zoom Room operates 64 locations, received a legal risk score of 100/100, a training and support score of 64/100. Financial performance data is disclosed in Item 19. Prospective franchisees should review the full Franchise Disclosure Document and consult with a franchise attorney before making any investment decision.

Is a Zoom Room franchise worth the investment?

The value of a Zoom Room franchise investment depends on factors such as location, operator experience, and market demand. The initial investment ranges from $318,500 to $497,050. Zoom Room disclosed average gross sales of $341,013 in 2024. The system reported 6 terminated units in 2024. Franchise investments carry inherent risk, and prospective buyers should conduct thorough due diligence before committing capital.

What is the failure rate of Zoom Room franchises?

In the 2024 FDD, Zoom Room reported 6 terminated franchises and 0 non-renewals out of 64 total locations. Franchise closures can result from many factors including market conditions, operator decisions, lease expirations, and franchisor enforcement actions. The FDD's Item 20 provides the most detailed unit turnover data.

How long does it take to break even with a Zoom Room franchise?

Break-even timelines for Zoom Room franchises are not disclosed in the 2024 Franchise Disclosure Document. Break-even periods vary significantly based on initial investment level, local market conditions, operating costs, and revenue ramp-up speed. Prospective franchisees should build a pro forma financial model using Item 7 cost estimates and, where available, Item 19 financial performance data from the FDD.

Is Zoom Room a franchise or a corporate-owned business?

As of the 2024 FDD, Zoom Room operates 64 franchised locations and 4 company-owned locations. Franchise opportunities are available through the franchisor's disclosure process.

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