Terms of Service

Effective Date: March 23, 2026

This Terms of Service (“Agreement”) is a legally binding contract between you (“User”) and ZeeReport Ltd (the “Company,” “we,” or “us”) regarding your use of the ZeeReport website and services (the “Platform”).

Notice: Binding Arbitration and Class Action Waiver

Please read this agreement carefully. It contains a mandatory arbitration provision. Unless you opt out, you agree to settle any disputes through binding, individual arbitration and you waive your right to participate in a class action lawsuit or class-wide arbitration.

1. Acceptance and Unilateral Modification

Binding Agreement: By accessing the Platform, you agree to be bound by this Agreement and our Privacy & Data Policy.
Right to Modify: ZeeReport Ltd reserves the right to modify these terms at any time at its sole discretion to maintain operational latitude.
Notice of Change: We will provide notice of material changes via the website. Your continued use following such notice constitutes binding acceptance of the updated terms.

2. Eligibility and Geographic Restrictions

Age Representation: You represent that you are at least 18 years of age and possess the legal capacity to form a binding contract. The Platform is not intended for children under 13.
Jurisdictional Intent: The Platform is intended for use within the United States and Canada. We do not claim compliance with non-North American data regimes, such as the GDPR or PIPL.

3. Intellectual Property and the “Data Flywheel”

To protect the enterprise valuation of the Company, we enforce the following data rights:

Customer Content: You own the Personal Information (PII) provided during an Inquiry Action. You grant us a worldwide, royalty-free, irrevocable license to process this data to facilitate requested services.
Derived Data Ownership: ZeeReport Ltd owns all right, title, and interest in “Derived Data,” including all statistical insights, benchmarks, and proprietary scores (e.g., “Franchise Failure Risk Score™”) generated by our processing systems.
Machine Learning License: You grant us a perpetual, irrevocable license to use de-identified Customer Content and Usage Data to train, tune, and improve our artificial intelligence models.
User Uploads: If you upload an FDD or other document, you grant us an irrevocable license to extract and aggregate that data into our permanent database.

4. AI Optimization (AIO) and Anti-Scraping

Prohibited Extraction: Use of automated bots, crawlers, or scrapers to harvest data for training third-party AI models or creating competing datasets is strictly prohibited.
AIO Exception: We grant a limited license to AI search agents (e.g., Perplexity) to crawl public reports solely to provide attributed citations and referral traffic back to the Platform.

5. User Conduct and Acceptable Use

You are solely responsible for your use of the Platform. The following activities are strictly prohibited and may result in immediate suspension or termination of your access:

Reverse Engineering: Decompiling, disassembling, reverse engineering, or otherwise attempting to discover the source code, algorithms, or data structures underlying the Platform.
Impersonation: Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with a person, entity, or franchise system.
Harmful Content: Uploading or transmitting viruses, malware, or any code designed to interrupt, destroy, or limit the functionality of the Platform or any connected system.
Harassment and Abuse: Engaging in conduct that is threatening, abusive, harassing, defamatory, or otherwise objectionable toward other users, franchisors, or any third party.
Unlawful Use: Using the Platform in violation of any applicable local, state, national, or international law or regulation.
Service Interference: Interfering with or disrupting the Platform, its servers, or the networks connected to it, including through denial-of-service attacks or excessive automated requests.
Unauthorized Data Collection: Harvesting, scraping, or collecting email addresses, contact information, or other personal data of users or franchisors for unsolicited communications or any unauthorized purpose.
Competing Use: Using Platform data, outputs, or analytics to develop, improve, or operate a competing product or service, or to operate a service bureau for the benefit of third parties.
Enforcement: We reserve the right to investigate suspected violations and take appropriate action, including removing content, suspending or terminating accounts, and referring matters to law enforcement authorities.

6. Disclaimers: “Smart Peer” Analysis

Informational Purposes Only: All content is provided “as-is” for informational purposes. We are not financial advisors, legal counsel, or broker-dealers.
Algorithmic Perspectives: “Pros,” “Cons,” and “Red Flag” narratives are generated via deterministic and probabilistic AI models. These are algorithmic interpretations, not audited facts.
Independent Verification: You are solely responsible for conducting independent due diligence and verifying all Platform data against the raw, official FDD.
Stale Data: We do not guarantee that our reports reflect the most current version of an FDD or state-specific filings.

Disclaimer of Warranties

YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM AND ALL CONTENT, DATA, SCORES, NARRATIVES, AND ANALYTICS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. ZEEREPORT LTD DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY CONTENT OR DATA WILL BE ACCURATE, COMPLETE, CURRENT, OR RELIABLE. YOU ACCEPT THAT ANY USE OF PLATFORM OUTPUTS IS AT YOUR SOLE RISK AND YOU WILL NOT RELY ON SUCH OUTPUTS AS A SOLE SOURCE OF TRUTH OR AS A SUBSTITUTE FOR PROFESSIONAL LEGAL, FINANCIAL, OR INVESTMENT ADVICE.

7. Inquiry Actions and Business Transfers

Lead Transmission: Clicking “I'm Interested” or similar buttons provides express consent for us to transmit your contact info to the specific franchisor featured.
Exit Strategy: In the event of a merger, acquisition, or sale of assets, all data—including PII and Derived Data—is a transferable business asset that may be assigned to a successor without your prior consent.

8. Indemnification

Your Obligation: You agree to defend, indemnify, and hold harmless ZeeReport Ltd, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) any content you upload, submit, or transmit through the Platform; (c) your violation of this Agreement; or (d) your violation of any rights of a third party, including intellectual property rights.
Notice and Cooperation: ZeeReport Ltd will provide reasonable notice of any claim subject to indemnification. We reserve the right to assume exclusive defense and control of any matter subject to your indemnification, and you agree to cooperate with our defense of such claims.

9. Liability and Termination

Termination for Convenience: We reserve the right to unilaterally terminate your access at any time, for any reason, without notice or liability.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZEEREPORT LTD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, RESULTING FROM: (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA; (C) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE PLATFORM; OR (D) ANY OTHER MATTER RELATING TO THE PLATFORM. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE PLATFORM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

10. DMCA Copyright Takedown

Respect for Intellectual Property: ZeeReport Ltd respects the intellectual property rights of others. If you believe that material on the Platform infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”).
DMCA Notice Requirements: A valid DMCA notification must be sent to our designated agent at contact@zeereport.com (Subject: “DMCA Takedown Request”) and must include: (1) a physical or electronic signature of the copyright owner or authorized agent; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the infringing material and its location on the Platform; (4) your contact information; (5) a good-faith statement that the use is not authorized; and (6) a statement under penalty of perjury that the information in the notice is accurate and that you are authorized to act on behalf of the copyright owner.
Counter-Notice: If you believe material was removed in error, you may submit a counter-notice to our designated agent containing: (1) your signature; (2) identification of the removed material and its prior location; (3) a statement under penalty of perjury that the material was removed by mistake or misidentification; and (4) your contact information and consent to jurisdiction. We may restore the material within 10–14 business days unless the copyright owner files a court action.
Repeat Infringer Policy: ZeeReport Ltd will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances and at our sole discretion.

11. Third-Party Services

External Links and Integrations: The Platform may contain links to or integrations with third-party websites, services, or resources. These are provided for convenience only and do not imply endorsement by ZeeReport Ltd.
No Liability: ZeeReport Ltd is not responsible for the availability, accuracy, or content of any third-party service, and shall not be liable for any damage or loss caused by your use of or reliance on any such service. Your use of third-party services is subject to their respective terms and privacy policies.

12. Account Security

Credential Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify ZeeReport Ltd at contact@zeereport.com of any unauthorized use of your account or any other breach of security.
No Liability for Unauthorized Access: ZeeReport Ltd shall not be liable for any loss or damage arising from your failure to safeguard your account credentials or to comply with this section.

13. California Consumer Notice

Under California Civil Code Section 1789.3, California users of the Platform are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, by telephone at (800) 952-5210, or by email at dca@dca.ca.gov. You may contact ZeeReport Ltd at contact@zeereport.com.

14. Statute of Limitations

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to your use of the Platform or this Agreement must be filed within one (1) year after such claim or cause of action arose, or be permanently barred.

15. Strategic Dispute Resolution

Governing Law: This Agreement is governed by the laws of the State of Delaware.
Individual Arbitration: Disputes shall be settled via binding arbitration administered by JAMS or the AAA.
Mass Arbitration Defense: If 25 or more similar claims are filed, they shall be processed in batches of 50. ZeeReport Ltd's obligation to pay arbitration fees is tolled for cases outside the active batch.