Ubreakifix By Asurion^®

Business Services • Year: 2025

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What Is Ubreakifix By Asurion?

Ubreakifix By Asurion provides repair services for computers, smart phones, tablets, gaming consoles and other electronic equipment. The operational model combines brick-and-mortar Stores (typically about 500–1,500 sq ft) and specially equipped Mobile Units. It serves a mix of residential and small business customers, and the core service bundle includes device repair, a Device Recommerce Program for buying/reselling pre-owned devices, and participation in National Accounts programs (including potential mobility protection plan sales where eligible).

Ubreakifix By Asurion Franchise: Pros and Cons

A major strength is the $0 initial franchise fee (bottom 5% for Business Services), which preserves cash for build-out and early operations; a key risk is the high number of company-owned units-131 outlets (top 5% for the category)-suggesting the franchisor may prioritize corporate growth over franchising.

Pros

The initial franchise fee is $0, which is well below what's typical in Business Services (bottom 5%), leaving you with more cash on hand for build-out and early operations.

The training-and-support score is 100, well above typical for Business Services (top quarter); high estimated training costs ($15,000 minimum and $36,500 maximum, both above typical) typically reflect a more comprehensive initial training program and robust ongoing support.

The system size is large: 682 total outlets with 551 franchised locations, both well above typical for Business Services (top 10%), giving stronger brand recognition and a sizable franchisee peer network to lean on.

Cons

One outlet non-renewal is well above typical across all systems (top quarter), suggesting at least some operators have exited the system earlier than expected.

There are 131 company-owned units, well above typical for Business Services (top 5%), which may indicate the franchisor favors corporate-operated growth over expanding the franchise base and merits further scrutiny.

Legal records show 1 franchisee-initiated settlement and 2 cases alleging fraud, both above typical for Business Services (top quarter), indicating recurring disputes that you should investigate during due diligence.

Lawsuits & Legal Risk

81/100

NORMAL

Ubreakifix By Asurion has active and recent franchisee arbitrations alleging suspension of NAPA-related rights, undisclosed fees, supplier exclusivity (Distro), policy changes, failure to administer programs, and FDD nondisclosure; one prior suit was resolved via confidential settlement without payment. Due diligence: review NAPAs and supplier agreements, FDD disclosures, post-termination obligations (non-compete), Item 12 territory protections, and interview current franchisees about program administration and suspensions.

Territory Protection

43/100

NORMAL

Ubreakifix By Asurion grants non-exclusive protected territory-usually a 1–3 mile radius or area up to 100,000-upon lease approval. Rights are contingent on meeting performance quotas; franchisor retains Reserved Rights to operate or license stores and mobile units, sell via e-commerce/alternative channels, develop additional nearby units, and service National Accounts.

Training & Support

100

Excellent

Ubreakifix By Asurion provides an extensive 144-hour training curriculum designed to prepare three staff members for launch, combining classroom instruction and hands-on operational training. The program includes on-site launch support for operational readiness; travel, lodging, and any fees associated with on-site support are the responsibility of the franchisee.

Unit Growth Analysis

This franchise is in a steady decline: unit counts fell from 764 (2023) to 721 (2024) (−5.6%) and then to 682 (2025) (−5.4%), a cumulative drop of 82 units (−10.7%) over two years. For investors this signals persistent attrition (closures or defections outpacing openings) and a weakening network that warrants investigation into franchisee economics and support; the good news is the rate of decline has slightly eased (−5.6% → −5.4%) rather than accelerated.

How Much Does It Cost to Open an Ubreakifix By Asurion Franchise?

Opening an Ubreakifix By Asurion franchise requires a total initial investment of $151,350 to $448,150, according to the 2025 Franchise Disclosure Document. This range covers the franchise fee, real estate, equipment, training, and initial working capital needed to launch and operate through the early months.

Minimum Investment

$151,350

Franchise Fee

Real Estate

Equipment & Assets

Reserves

Training

Other

Maximum Investment

$448,150

Minimum Investment Breakdown

Franchise Fee$25,000

Real Estate$50,000

Equipment & Assets$37,650

Reserves$18,500

Training$15,000

Other$5,200

Maximum Investment Breakdown

Franchise Fee$40,000

Real Estate$143,150

Equipment & Assets$143,000

Reserves$37,000

Training$36,500

Other$48,500

Investment Analysis

This investment analysis is coming soon. Have ideas for other analyses you'd like us to add? Get in touch.

The initial investment amounts shown are estimates only. Actual costs may vary based on location size, business model, and multi-unit ownership arrangements. We recommend reviewing the full Franchise Disclosure Document for complete details.

How Much Do Ubreakifix By Asurion Franchise Owners Make?

Ubreakifix By Asurion franchise locations reported average gross sales of $604,143 and median gross sales of $597,831 in 2025, based on financial performance data disclosed in Item 19 of the Franchise Disclosure Document.

Average Gross Sales:

$604,143

Median Gross Sales:

$597,831

High Gross Sales:

$1,748,684

Low Gross Sales:

$183,999

Sample Size:

416

Percent Attaining Average:

47.0%

Audit Status:

Unaudited

Franchise vs Corporate Performance: Item 19 provides franchised store performance only (no company-owned results), showing an average 2024 Total Revenue of $604,142.89 for stores open 3+ years, so comparisons to corporate-owned outlets are not possible from this disclosure.

Performance Variability Analysis: There is wide variability among established franchised stores, with 2024 Total Revenue ranging from $183,999.10 to $1,748,683.51 and a median ($597,830.52) very close to the mean, indicating some high outliers but a generally clustered central tendency.

Data Scope and Limitations: The reported figures are unaudited, exclude Mobile Unit results and many operating expenses (so Gross Profit is not net income), and the sample excludes stores operating less than one year or with extended closures, limiting full prospective profitability assessment.

Frequently Asked Questions

Is Ubreakifix By Asurion a good franchise to own?

Whether Ubreakifix By Asurion is a good franchise depends on your goals, experience, and local market. Key factors from the 2025 FDD: Ubreakifix By Asurion operates 682 locations, received a legal risk score of 81/100, a training and support score of 100/100. Financial performance data is disclosed in Item 19. Prospective franchisees should review the full Franchise Disclosure Document and consult with a franchise attorney before making any investment decision.

Is an Ubreakifix By Asurion franchise worth the investment?

The value of an Ubreakifix By Asurion franchise investment depends on factors such as location, operator experience, and market demand. The initial investment ranges from $151,350 to $448,150. Ubreakifix By Asurion disclosed average gross sales of $604,143 in 2025. The system reported 2 terminated units in 2025. Franchise investments carry inherent risk, and prospective buyers should conduct thorough due diligence before committing capital.

What is the failure rate of Ubreakifix By Asurion franchises?

In the 2025 FDD, Ubreakifix By Asurion reported 2 terminated franchises and 1 non-renewals out of 682 total locations. Franchise closures can result from many factors including market conditions, operator decisions, lease expirations, and franchisor enforcement actions. The FDD's Item 20 provides the most detailed unit turnover data.

How long does it take to break even with an Ubreakifix By Asurion franchise?

Break-even timelines for Ubreakifix By Asurion franchises are not disclosed in the 2025 Franchise Disclosure Document. Break-even periods vary significantly based on initial investment level, local market conditions, operating costs, and revenue ramp-up speed. Prospective franchisees should build a pro forma financial model using Item 7 cost estimates and, where available, Item 19 financial performance data from the FDD.

Is Ubreakifix By Asurion a franchise or a corporate-owned business?

As of the 2025 FDD, Ubreakifix By Asurion operates 551 franchised locations and 131 company-owned locations. Franchise opportunities are available through the franchisor's disclosure process.

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