Ubreakifix By Asurion®
What Is Ubreakifix By Asurion?
Ubreakifix By Asurion is a franchise that provides repair services for computers, smartphones, tablets, gaming consoles and other electronic equipment. Franchisees operate Ubreakifix By Asurion Stores-typically about 500–1,500 square feet in suburban business districts-and may also operate specially equipped Mobile Units. It serves residential consumers and small business customers (businesses with 300 or fewer employees), and the core service bundle includes in-store and mobile electronic device repairs, a Device Recommerce Program for purchasing and reselling pre-owned devices, and participation in National Accounts and mobility protection plan programs using Approved Products and Services.
Ubreakifix By Asurion Franchise: Pros and Cons
A Training and Support score of 100 signals exceptionally strong onboarding and franchisor investment, but the system faces a notable legal and reputational risk from three fraud allegations (top 10%), which could lead to financial exposure and customer trust damage.
Pros
Cons
Lawsuits & Legal Risk
Ubreakifix By Asurion faces multiple franchisee arbitrations alleging improper suspension of program rights, undisclosed fees, supplier exclusivity, revenue underpayment, consignment disputes, and abandonment-related counterclaims; a prior 2021 arbitration was resolved via settlement without admission of liability. Advice: review the FDD and franchise agreement, NAPAs and consignment terms, Item 6 fee disclosures, Item 12 territory protections, and post-termination obligations.
Territory Protection
Ubreakifix By Asurion grants a site-specific protected Territory-commonly a 1–3 mile radius or mapped area-excluding other fixed-location UBREAKIFIX stores. Territorial rights are contingent on performance quotas; franchisor retains e-commerce/mail-in channels, mobile units, alternative-venue and National Account operations, and may develop nearby units without offering a right of first refusal.
Training & Support
Ubreakifix By Asurion provides a comprehensive 144-hour training curriculum designed to prepare three staff members for launch. The program includes on-site launch assistance to support operational readiness; travel and lodging expenses are the responsibility of the franchisee, and on-site support is available for an additional fee.
Unit Growth Analysis
Ubreakifix By Asurion is shrinking - down from 764 to 677 units (about an 11% net loss overall, with a recent -0.7% year-over-year decline). For a new owner that translates into buying into a large, maturing system that's retrenching: prime territories are likely claimed, franchisor focus may shift toward company-owned locations or cost control, and your upside will come from running a tight, local operation rather than expecting system-driven expansion or heavy marketing support.
How Much Does It Cost to Open an Ubreakifix By Asurion Franchise?
Opening an Ubreakifix By Asurion franchise requires a total initial investment of $171,350 to $468,150, according to the 2026 Franchise Disclosure Document. This range covers the franchise fee, real estate, equipment, training, and initial working capital needed to launch and operate through the early months.
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Minimum Investment Breakdown
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Investment Analysis
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The initial investment amounts shown are estimates only. Actual costs may vary based on location size, business model, and multi-unit ownership arrangements. We recommend reviewing the full Franchise Disclosure Document for complete details.
Frequently Asked Questions
Is Ubreakifix By Asurion a good franchise to own?
Whether Ubreakifix By Asurion is a good franchise depends on your goals, experience, and local market. Key factors from the 2026 FDD: Ubreakifix By Asurion operates 677 locations, received a legal risk score of 77/100, a training and support score of 100/100. Financial performance data is disclosed in Item 19. Prospective franchisees should review the full Franchise Disclosure Document and consult with a franchise attorney before making any investment decision.
Is an Ubreakifix By Asurion franchise worth the investment?
The value of an Ubreakifix By Asurion franchise investment depends on factors such as location, operator experience, and market demand. The initial investment ranges from $171,350 to $468,150. Ubreakifix By Asurion disclosed average gross sales of $600,192 in 2026. The system reported 13 terminated units in 2026. Franchise investments carry inherent risk, and prospective buyers should conduct thorough due diligence before committing capital.
What is the failure rate of Ubreakifix By Asurion franchises?
In the 2026 FDD, Ubreakifix By Asurion reported 13 terminated franchises and 0 non-renewals out of 677 total locations. Franchise closures can result from many factors including market conditions, operator decisions, lease expirations, and franchisor enforcement actions. The FDD's Item 20 provides the most detailed unit turnover data.
How long does it take to break even with an Ubreakifix By Asurion franchise?
Break-even timelines for Ubreakifix By Asurion franchises are not disclosed in the 2026 Franchise Disclosure Document. Break-even periods vary significantly based on initial investment level, local market conditions, operating costs, and revenue ramp-up speed. Prospective franchisees should build a pro forma financial model using Item 7 cost estimates and, where available, Item 19 financial performance data from the FDD.
Is Ubreakifix By Asurion a franchise or a corporate-owned business?
As of the 2026 FDD, Ubreakifix By Asurion operates 549 franchised locations and 128 company-owned locations. Franchise opportunities are available through the franchisor's disclosure process.
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