Phenix Salon Suites®
What Is Phenix Salon Suites?
Phenix Salon Suites is a franchise that develops fully equipped luxury salon suites and licenses these suites to independent salon professionals and other business professionals. It operates from brick-and-mortar salon properties, with each business typically occupying about 4,250 to 7,250 square feet and suites ranging from approximately 110 to 200 square feet (with locations beginning in 2024 offering suites starting at about 105 square feet). The key asset and core service bundle is the provision of private, acoustically engineered, fully equipped salon suites along with the franchisor’s specified business formats, methods, designs, layouts, standards, and procedures that franchisees must follow.
Phenix Salon Suites Franchise: Pros and Cons
The franchise's biggest strength is its 399 outlets and zero outlet terminations or non‑renewals, which provide strong brand recognition and exceptional franchisee retention; the main risk is 32 company‑owned units and 12 reacquired outlets, implying a large corporate fleet and notable franchisee turnover you should probe.
Pros
Cons
Lawsuits & Legal Risk
Phenix Salon Suites: The Facts - In 2019 Washington AG investigated no‑poach provisions; Phenix entered an Assurance of Discontinuance, agreeing to notify franchisees, amend WA agreements and remove employee non‑solicit clauses nationwide, resolved via settlement without admission of liability. The Advice - Review post‑termination hiring restrictions, updated agreements, and seek counsel on compliance.
Territory Protection
Phenix Salon Suites grants a protected territory-radius set by market density within a three-mile area-after you sign an approved lease and franchise agreement. Territory is contingent on meeting performance quotas; franchisor retains right to develop additional units in the surrounding market and to sell via e-commerce and alternative distribution channels.
Training & Support
Phenix Salon Suites provides a focused 28-hour training curriculum designed to prepare three staff members for launch. The program includes on-site launch support aimed at operational readiness; franchisees are responsible for travel and lodging, and on-site assistance incurs additional fees.
Franchisee Stability
Phenix Salon Suites receives a Normal Stability Score. Three-year turnover of 2.74% sits below the typical Personal Care franchise (around 3%), and is roughly the midpoint observed across the 34 peer companies in this sector. Out of 27 total exits, franchisor buybacks dominated with 21, alongside 6 ceased operations, and no terminations or non-renewals, indicating exits are mainly reconciled by the brand rather than through contract enforcement or voluntary contract lapses.
The dominance of franchisor buybacks suggests the franchisor often reclaims units, which can mean it absorbs underperforming locations; here, reacquisitions exceed all other exit types combined, so that pattern plausibly reflects the brand taking back units rather than widespread operator-initiated departures. Beyond its industry-relative position, a 2.74% three-year turnover rate is genuinely exceptional in absolute terms across all of franchising. For prospective franchisees, the broader retention picture is solid for industry context.
Unit Growth Analysis
Phenix Salon Suites reached 399 units - an 84-unit (≈26%) net increase since 2022 but growth has slowed to about 5% year-over-year. With 367 franchised and only 32 company-owned locations, this fits the "Sleepy Giant" profile: a mature, mostly-franchised system where prime territories are getting scarce and the franchisor is likely prioritizing support for existing suites over aggressive expansion. For a new owner that means steadier cash-flow expectations and limited upside from system growth, plus the practical risk of entering a crowded market rather than a fast-growing brand.
How Much Does It Cost to Open a Phenix Salon Suites Franchise?
Opening a Phenix Salon Suites franchise requires a total initial investment of $721,110 to $721,110, according to the 2025 Franchise Disclosure Document. This range covers the franchise fee, real estate, equipment, training, and initial working capital needed to launch and operate through the early months.
Minimum Investment
Maximum Investment
Minimum Investment Breakdown
Maximum Investment Breakdown
Investment Analysis
This investment analysis is coming soon. Have ideas for other analyses you'd like us to add? Get in touch.
The initial investment amounts shown are estimates only. Actual costs may vary based on location size, business model, and multi-unit ownership arrangements. We recommend reviewing the full Franchise Disclosure Document for complete details.
Phenix Salon Suites Franchise Earnings: Not Disclosed
Phenix Salon Suites did not disclose financial performance data (Item 19) in their 2025 Franchise Disclosure Document. Not all franchisors choose to publish this information, which can make it harder for prospective owners to evaluate expected revenue before investing.
This franchise company did not publish these results.
Frequently Asked Questions
Is Phenix Salon Suites a good franchise to own?
Whether Phenix Salon Suites is a good franchise depends on your goals, experience, and local market. Key factors from the 2025 FDD: Phenix Salon Suites operates 399 locations, received a legal risk score of 92/100, a training and support score of 33/100. The franchisor does not disclose financial performance data. Prospective franchisees should review the full Franchise Disclosure Document and consult with a franchise attorney before making any investment decision.
Is a Phenix Salon Suites franchise worth the investment?
The value of a Phenix Salon Suites franchise investment depends on factors such as location, operator experience, and market demand. The initial investment ranges from $721,110 to $721,110. Franchise investments carry inherent risk, and prospective buyers should conduct thorough due diligence before committing capital.
How long does it take to break even with a Phenix Salon Suites franchise?
Break-even timelines for Phenix Salon Suites franchises are not disclosed in the 2025 Franchise Disclosure Document. Break-even periods vary significantly based on initial investment level, local market conditions, operating costs, and revenue ramp-up speed. Prospective franchisees should build a pro forma financial model using Item 7 cost estimates and, where available, Item 19 financial performance data from the FDD.
Is Phenix Salon Suites a franchise or a corporate-owned business?
As of the 2025 FDD, Phenix Salon Suites operates 367 franchised locations and 32 company-owned locations. Franchise opportunities are available through the franchisor's disclosure process.
Does Phenix Salon Suites disclose franchise revenue data?
Phenix Salon Suites did not disclose financial performance data (Item 19) in their 2025 FDD. Not all franchisors choose to publish this information.
Interested in Phenix Salon Suites?
Get more information and connect with the franchise directly.