FirstLight Home Care^®

Senior & Assisted Living Services • Year: 2025

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What Is FirstLight Home Care?

FirstLight Home Care is a franchise in the Senior & Assisted Living Services category that provides hands-on personal in‑home care, including companion care, dementia care, and assistance with activities of daily living for seniors and other adults. Franchisees operate a franchised business at a specific location within a defined territory and recruit, hire, and train caregivers who deliver in‑home services. It serves a mix of individual consumers (seniors and other adults) and institutional clients through optional supplemental staffing for nursing homes, hospitals, assisted living and independent living communities. The core service bundle centers on in‑home personal care and, with the franchisor’s prior written approval and required compliance, may include skilled nursing services and the sale of personal emergency response systems and other electronic senior care products.

FirstLight Home Care Franchise: Pros and Cons

The franchise's biggest strength is its scale—238 outlets and 0 terminations, non‑renewals, reacquisitions or disclosed lawsuits—indicating strong brand recognition and system stability; the main risk is 33 signed‑but‑not‑open units, which may mean the franchisor is selling faster than it can support openings, causing delays.

Pros

238 total outlets is well above typical for Senior & Assisted Living Services, giving you scale—strong brand recognition, a large peer network for best-practice sharing, and more established vendor/partner relationships to lean on.

0 outlet terminations, 0 non‑renewals, 0 reacquisitions, and 0 disclosed lawsuits or franchisor enforcement actions are all well below typical for the sector, indicating system stability and a clean legal record that lowers operator friction and reputational risk.

The Item 7 training minimum of $7,050 is well above typical for Senior & Assisted Living Services, which suggests a more comprehensive initial training program and better operator preparedness for day‑to‑day operations.

Cons

0 company‑owned units is well below typical for the sector; the franchisor does not operate locations itself, which limits their ability to field‑test new ideas and maintain firsthand operational awareness.

33 signed-but-not-open outlets is well above typical relative to a 238-unit system; this may indicate the franchisor is selling agreements faster than it can support openings, so expect possible delays in site approvals and buildouts.

Lawsuits & Legal Risk

100

Excellent

The franchise reported no material legal proceedings.

Territory Protection

50/100

NORMAL

Grants a protected operating area where the franchisor will not place other physical units; protection is contingent on meeting performance quotas. The franchisor retains rights to sell via e-commerce and alternative channels, develop nearby units, acquire or convert units, and deploy different trademarks, while the franchisee retains site-specific relocation rights.

Training & Support

58/100

NORMAL

FirstLight Home Care provides a robust 70-hour training curriculum designed to prepare two initial franchisee personnel for launch. The program includes on-site launch assistance provided without an additional franchisor fee, with travel and living expenses borne by the franchisee.

Unit Growth Analysis

This franchise is accelerating: after modest gains of +12 units (6.6%) in 2023 and +8 units (4.1%) in 2024, it added +35 units to reach 238 in 2025 — a 17.2% YoY increase and +55 units (+30.1%) since 2022. For investors this suggests improving franchise health and stronger unit development or demand, but the 13.1 percentage‑point jump in growth rate (from 4.1% to 17.2%) merits due diligence to confirm the expansion is sustainable rather than driven by one‑time factors.

How Much Does It Cost to Open a FirstLight Home Care Franchise?

Opening a FirstLight Home Care franchise requires a total initial investment of $126,825 to $218,820, according to the 2025 Franchise Disclosure Document. This range covers the franchise fee, real estate, equipment, training, and initial working capital needed to launch and operate through the early months.

Minimum Investment

$126,825

Franchise Fee

Real Estate

Equipment & Assets

Reserves

Training

Other

Maximum Investment

$218,820

Minimum Investment Breakdown

Franchise Fee$50,000

Real Estate$0

Equipment & Assets$3,750

Reserves$38,000

Training$7,050

Other$28,025

Maximum Investment Breakdown

Franchise Fee$50,000

Real Estate$0

Equipment & Assets$8,550

Reserves$85,000

Training$8,550

Other$66,720

Investment Analysis

This investment analysis is coming soon. Have ideas for other analyses you'd like us to add? Get in touch.

The initial investment amounts shown are estimates only. Actual costs may vary based on location size, business model, and multi-unit ownership arrangements. We recommend reviewing the full Franchise Disclosure Document for complete details.

How Much Do FirstLight Home Care Franchise Owners Make?

FirstLight Home Care franchise locations reported average gross sales of $1,626,515 and median gross sales of $1,134,061 in 2025, based on financial performance data disclosed in Item 19 of the Franchise Disclosure Document.

Average Gross Sales:

$1,626,515

Median Gross Sales:

$1,134,061

High Gross Sales:

$7,800,593

Low Gross Sales:

$191,499

Sample Size:

176

Percent Attaining Average:

32.0%

Franchise vs Corporate Performance: Only franchised territory performance is reported, so no direct comparison to company-owned or corporate outlets can be made from this Item 19.

Performance Variability Analysis: There is substantial variability across franchised territories (average 1.63M, median 1.13M, range from 191k to 7.8M) and only 32% of the 176 territories met or exceeded the average, indicating a right-skewed distribution with a minority of high performers driving the mean.

Data Scope and Limitations: The figures are unaudited, exclude 62 franchised territories for specified reasons, and some operational metrics are available only for a 132-territory CMS subset, which limits completeness and comparability.

Frequently Asked Questions

How much does it cost to open a FirstLight Home Care franchise?

The total initial investment for a FirstLight Home Care franchise ranges from $126,825 to $218,820, according to the 2025 Franchise Disclosure Document. This includes the franchise fee, real estate, equipment, training, and working capital.

What is the FirstLight Home Care initial franchise fee?

The initial franchise fee for FirstLight Home Care is $50,000, as stated in the 2025 FDD. This fee is paid upon signing the Franchise Agreement.

How much do FirstLight Home Care franchise owners make?

FirstLight Home Care franchise locations reported average gross sales of $1,626,515 and median gross sales of $1,134,061 in 2025, based on Item 19 of the Franchise Disclosure Document. Actual earnings vary by location, market, and operator experience.

Does FirstLight Home Care have any franchise lawsuits or legal issues?

FirstLight Home Care received a legal risk score of 100 out of 100 in the 2025 FDD analysis. The franchise reported no material legal proceedings.

Does FirstLight Home Care offer exclusive franchise territories?

FirstLight Home Care received a territory protection score of 50 out of 100. Grants a protected operating area where the franchisor will not place other physical units; protection is contingent on meeting performance quotas.

What training does FirstLight Home Care provide to new franchisees?

FirstLight Home Care received a training and support score of 58 out of 100. FirstLight Home Care provides a robust 70-hour training curriculum designed to prepare two initial franchisee personnel for launch.

How many FirstLight Home Care franchise locations are there?

FirstLight Home Care had 238 total locations as of the 2025 Franchise Disclosure Document.

What type of business is FirstLight Home Care?

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